Free shipping is available on orders of $149 or more, before taxes and after discounts, anywhere in Canada (with a few exceptions - see below)

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days.

Yes - free shipping is not available in Newfoundland & Labrador, the Northwest Territories, Yukon and Nunavut and USA

No - Team, association, and corporate orders are excluded from the free shipping offer.

No

- All oversized field equipment items are excluded from free shipping.

- A $20 shipping fee applies to most training nets, large bags, and other oversized items.

- Balls sold by the dozen are excluded from free shipping.

Orders received before 1PM ship the same day if the products are in stock; orders received after 1PM ship the next business day. Orders are not shipped on Saturdays, Sundays or holidays.

Inventory may not always be exact - if an ordered product isn't available, we'll contact you by email.

Orders ship through Canada Post, FedEx, depending on the selected service. You'll receive a tracking number once the shipping label is created.

Free shipping orders are sent via Canada Post Expedited Parcel, FedEx Ground or Purolator Ground, at Baseball Town's discretion. If you prefer a specific carrier, select it at checkout (may not be free).

No - Baseball Town is not responsible for stolen packages once delivery has been completed by the carrier.

Only expedited services - Canada Post Priority, Puro Express or FedEx Express - are eligible for a refund if the delivery date isn't respected. Email info@baseballtown.ca with your order number to request one. Delays caused by weather, mechanical issues, road closures or other events beyond the carrier's control are not eligible for a refund. Due to high volumes, carriers currently do not guarantee delivery times.

No - delivery timeframes provided by Canada Post, FedEx or Purolator are estimates only, not guarantees.

Email info@baseballtown.ca explaining the situation, and we'll contact the carrier on your behalf.

Images are provided by suppliers for illustrative purposes and may not be an exact representation of the product - refer to the product description for exact details.