Baseball Town is a Canadian retailer specializing in baseball and softball equipment, apparel, and accessories for players of all levels, from beginners to competitive athletes.

Most orders received before 1PM will be shipped on the same day, if ordered products are in stock, and most orders received after 1PM will be sent the following business day.

Standard shipping takes 1-7 business days. Express shipping is available for 1-3 business days.

We accept product returns within 30 days of the purchase date.

Yes, we ship to most countries worldwide. Shipping costs and times vary by location.

Information : info@baseballtown.ca

Yes. Free shipping is available on orders over $149 within Canada. This helps customers save on shipping costs when purchasing multiple items.

Once your order has shipped, you will receive a tracking number by email so you can follow your package until delivery.

Return shipping costs are the customer’s responsibility unless the return is due to an error on our part (for example, if the wrong product was sent)

We ship orders using Canada Post or FedEx, depending on the selected shipping method at checkout.

Yes. Items purchased online can also be returned at a Baseball Town store, provided they meet the return conditions.

Glove length is measured on the inside, from the base of the heel to the tip of the longest finger. For kids, size is based on age or hand size — from ages 13-15 (depending on hand size), players can start fitting into adult gloves, and length is then determined by field position. As a general rule, the further from home plate the position, the bigger the glove. Check our full Glove Buying Guide for size charts by position and age

Yes — with our Mitt Master service, you can customize the break-in of a new or used glove exactly the way you want it. Learn more / order here.

The best method is to measure using arm length: extend your arm parallel to the ground, hold the bat's knob with your fingertips, and rest the barrel against your chest — if the bat is the right length, the end of the barrel should reach your sternum. As a general rule, junior players shouldn't jump more than 1 inch above their current bat length. Full details and charts are in our Bat Buying Guide.

Yes! We have 3 locations: Laval, Saint-Hubert, and Ottawa. You can find addresses, phone numbers, and store hours on our Store Locator page.

Yes! At checkout, you'll have the option to select in-store pickup at one of our three locations — Laval, Saint-Hubert, or Ottawa — instead of shipping.

Yes — Baseball Town offers a membership card

Membership card gives a 10% discount at Baseball Town stores. (The discount applies to regular-price items and excludes custom gloves, balls, umpire shirts, umpire jackets and umpire hats)

Membership card is active for 1 year as of the date of purchase.

Our warranty covers manufacturing defects on metal/composite bats for 1 year — including structural cracking, bent handles, broken end caps, and severe denting. It does not cover cosmetic damage, weight/length claims, or damage from improper use. Full details and how to file a claim: Warranty page.

Yes. Clearance and discounted items are final sale — no refunds and no exchanges. Full policy: Returns and Refunds page.